Posts by Jennifer L. FitzPatrick
Spotlight: The Power of Objectivity In Dementia Caregiving
Recently I caught a replay of the 2015 movie Spotlight. Â The Academy Award winning film recounts how in the early 2000’s The Boston Globe uncovered the Catholic Church child sexual abuse scandal. Like many people who were raised Catholic, I was shocked and heartbroken. Child sexual abuse was going on long before this story broke.…
Read MoreWhy We Need To Stop Thinking It’s OK To Bash Millennials
Can you imagine bashing someone of another race, religion or sexual orientation at work? I sure hope not. So why do some organizations sit by and allow their employees to bash persons based on their age? Recently a team of Gen-Xers and Baby Boomers told me about a “problem employee” in their workplace. They went…
Read MoreWorking With Difficult Colleagues: The 4 R’s And Other Resources
One of my most popular keynotes is Complicated Colleagues and Maddening Managers: How to Cope and Collaborate with Provocative People. Working with persons who possess strong personality disorder traits is challenging but there are ways to get along with them while providing great service to your customers. You just have to apply the 4 R’s…
Read MoreOperations Varsity Blues & Generational Bashing
The seemingly never-ending story about celebrities and uber-wealthy parents is reinforcing the stereotype that our younger generations are so much more entitled than everyone else who was born during “a different time.”
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