Speaking

Here are some of Jennifer’s most popular keynote topics:

Where Do We Go From Here?  Moving Forward After The Curve Flattens

Nobody's ever going to forget about social distancing and the uncertainty of the pandemic.  "Re-entry" to the New Normal is going to be difficult for all of our patients and clients.  Every organization has the opportunity for a fresh start post-crisis.  This session will help you build the momentum of optimism and loyalty to best engage your patients and clients.

 

Hateful To Grateful: Channeling Your Influence For Improved Patient Outcomes, Better Reviews & A Happier Workplace

Most people dread needing a hospital, assisted living, nursing home or home health agency.  Because of this, new patients and families are often stressed and in a negative frame of mind when you begin working with them.  Fortunately you have tremendous power over how most patients ultimately perceive their experience with your organization!  This motivational session shares simple strategies on how to win over patients and their families early on, keep them happy and transform them into fans.

 

Burned Out To Blissed Out: Why Taking Burnout Seriously Improves Service And Outcomes

Burnout has recently been classified as an official medical condition and nearly three quarters of all healthcare leaders suffer from it.  This thought-provoking program will help you identify burnout in yourself, your leaders, and perhaps, most importantly, your frontline staff. Leave this session better understanding the impact burnout has on recruitment, retention and patient satisfaction.  Also discussed will be strategies for preventing and minimizing burnout in your organization so your service goals are exceeded.

 

What a great way to start the conference! I could see that you really connected with the audience and I heard lots of wonderful feedback about your presentation all day. You were outstanding!

Ilene Rosenthal, Program Director, Alzheimer’s Association

Check out some samples of Jennifer speaking on different topics about mindset!

Millennials, Boomers & More!
Culture & Retention In Healthcare
Asking For Help In Caregiving
Provocative Personalities & Complicated Colleagues
Being The CEO Of The Rest Of Your Life
Reducing Errors In Healthcare Through Culture

Again thank you for such a robust session...I was very pleased and impressed. You are an excellent and passionate presenter and did a great job. You are a pro! We could have gone on for hours...
-Shari Manculich, Senior Manager, One PepsiCo

Jennifer is a high-energy, knowledgeable speaker who did a great job
keynoting about generational differences at our annual conference. I highly recommend her.
-Bob White Executive Director, Kentucky Senior Living Association