One of my most popular keynotes is Complicated Colleagues and Maddening Managers: How to Cope and Collaborate with Provocative People. Working with persons who possess strong personality disorder traits is challenging but there are ways to get along with them while providing great service to your customers. You just have to apply the 4 R’s T that we discuss during my presentation: Recognize, Restrict, Reduce & Release!
Often attendees want a reading list so they can learn more. All of these books offer insight on how to better collaborate with provocative colleagues in your workplace!
I hope you enjoy these resources. And if you think a presentation on Complicated Colleagues and Maddening Managers: How to Cope and Collaborate with Provocative People would help your workplace, don’t hesitate to reach out to me!
Borderline Personality Disorder Demystified (Friedel)
Borderline Personality Disorder: New Reasons For Hope (Mondimore)
Disarming The Narcissist (Behary)
DSM-5 (American Psychiatric Association)
Splitting (Kreger & Eddy)
The Gift of Fear (De Becker)
The Mirror Effect (Pinsky)
The Narcissist Next Door (Kluger)
The No Asshole Rule (Sutton)
The Wisdom of Psychopaths (Dutton)
5 Types of People Who Can Ruin Your Life (Eddy)